Not as secure as I’d expected.
I ordered this bag in 2024 as a replacement for my old PacSafe bag that wore out from years of use. When I received it, I immediately noticed that the means of locking the zippers only handles
two of the three compartments. The zipper for the RFID compartment doesn’t lock. The compartment is against the body when worn, so I thought it would probably be OK without being locked down. I had no issues on a 3 week trip later that year.
On a packed bus in Rome a few days ago, I discovered my initial concerns were valid. Despite having all the other zippers visibly secured with a lock. my small change purse disappeared from the RFID compartment. Thankfully, I only lost 25 Euros, but it was still disappointing after investing in a bag that offers extra security. Certainly not “theft-proof”!
As an average-waisted person, this bag’s strap is so long that a significant “tail” hangs from the side of the bag when it’s adjusted to fit snugly. That’s another design change that seems less than optimal.
On the plus side, this bag holds more than my previous bag, and distributes the contents over a wider space; the result is a less-bulky feel when it’s fully loaded.
Pacsafe - Official Europe Store
Thank you for taking the time to share your experience with our bag. We're truly sorry to hear about the incident on your recent trip and understand how disappointing it must have been.
We’d like to clarify that the main compartment and front pocket on this waist pack are equipped with the Roobar Sport locking system, designed to secure both the zipper and puller for added protection. The RFID-blocking zippered pocket is located at the back of the bag, intentionally designed as a hidden pocket. When worn on the waist, it sits very close to the body, making it very difficult to access without the wearer noticing.
Regarding the strap length, we hear you. For users who find the strap too long, we recommend rolling the excess strap and securing it with the built-in elastic band. If helpful, we’d be happy to share a photo demonstrating this workaround.
Your feedback is incredibly valuable, and we’ll be sharing all of your comments with our product development team to help improve future designs.
If there’s anything else we can do to support you, please don’t hesitate to reach out.
Thank you very much.
