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average rating 4.6 out of 5
Based on 70 reviews
  • 5 Stars
    55 Reviews
  • 4 Stars
    7 Reviews
  • 3 Stars
    3 Reviews
  • 2 Stars
    3 Reviews
  • 1 Star
    2 Reviews
89% of reviewers would recommend this product to a friend
70 Reviews
Reviewed by Don P. S.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Best Carry on Bag

Perfect and stylish

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Reviewed by david v.
Verified Buyer
I recommend this product
Rated 4 out of 5
Review posted

Great for Airline travel

This is almost the perfect bag I was looking for. I cannot give it 5 stars yet because it has not been battle tested. I also wished it had key/hook loops inside every compartment. Not just the front pocket to attach keys or other items. I highly recommend this bag!!

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Reviewed by Wendy647
Verified Reviewer
I don't recommend this product
Rated 2 out of 5
Review posted

This isn’t the Metrosafe 250

First, it’s a Pacsafe bag, so the fabric, construction, and anti-theft is unmatched. Bar none.

But using this as a daily bag is frustrating at best. The horizontal configuration doesn’t work for anyone with a backside and more than a wallet to store. It shifts awkwardly while walking and accessing anything in the front or back quicker access pockets is so awkward. The front pocket hardly unzips and is tight just for keys and a transit card. I’ve tried to squeeze my iPhone in there, too and it’s jammed in and I have to focus and use force to pull it out.

The capacity is the same 12L as the Metrosafe LS 250–but the Metro’s vertical rectangle walked more comfortably, the front pocket opened much wider, had fabric sides that held in much more of what I need to grab, and I could tuck my work access pass and access it much smoother, on the go, from the Metro’s back pocket.

I’ve been using Pacsafe for at least a decade and I’ll use this bag to be safe, but every day I say how much I hate it when I have to get anything out of it. A quality, safe experience, but not a pleasant one.

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Pacsafe - Official Europe Store

Thank you for taking the time to share such detailed feedback. We're glad to hear that you continue to value the quality, durability, and anti-theft features of our products, and we truly appreciate your loyalty to Pacsafe over the years.

We're sorry to hear that the bag has not provided the level of comfort and accessibility you expected for everyday use. Your comments regarding the horizontal design, pocket accessibility, zipper opening limitations, and carrying comfort are very valuable. We especially appreciate you comparing your experience with the Pacsafe Metrosafe LS250 Anti-Theft Shoulder Bag, as this gives us a helpful benchmark for understanding how the design differs in real-world use.

We will share your detailed feedback with our product team for review and consideration in future product development.

Thank you again for your honest feedback and continued support of Pacsafe.