Last Update: 10/07/2024

Shipping

Delivery to Europe

We ship to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden

Orders are shipped as fast as possible from our warehouse in the Netherlands. Most orders are processed and out the door in 1 to 2 days, but transit time can take up to 2 to 7 days depending on your location. Therefore, please allow 10 days delivery time. All our orders are shipped through fast and reliable services, so your Pacsafe gear is in good hands. Deliveries to PO boxes and packing stations are not possible.

The following Shipping Charges apply:

Europe customers

Shipping to Belgium, Germany

• Orders up to €100.00: € 6.95
• Orders over €100.00: FREE

Shipping to Austria, Denmark, France, Spain, Sweden

• Orders up to €100.00: € 7.95
• Orders over €100.00: FREE

Shipping to Italy

• Orders up to €100.00: € 9.95
• Orders over €100.00: FREE

Shipping to Luxembourg

• Orders up to €200.00: € 6.95
• Orders over €200.00: FREE

Shipping to Slovakia, Slovenia

• Orders up to €200.00: € 7.95
• Orders over €200.00: FREE

Shipping to Bulgaria, Croatia, Czech, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania

• Orders up to €200.00: € 9.95
• Orders over €200.00: FREE

Shipping to Cyprus, Malta

• Orders up to €200.00: € 12.95
• Orders over €200.00: FREE

Asia-Pacific customers

Please visit our International website.

UK customers

Please visit our UK website.

USA & North/Central/South America customers

Please visit our US website.

Hong Kong customers

Please visit our Hong Kong website.

Damaged Shipments

We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to eusupport@pacsafe.com

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Customer Service

Do you need assistance?

Customer Service is here to help. You can email us at eusupport@pacsafe.com

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Pacsafe Warranty

We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories. If you have a manufacturing issue not related to standard wear and tear, you may qualify to receive a replacement through our Warranty program.

Find out more about the Pacsafe Warranty.

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Currency

Pacsafe.eu prices are displayed in EUR. Orders will be transacted in EUR by your credit card company.