Need a Few Changes
I really want to like this bag but there are a few things that I wish Pacsafe would change in a 2.0 version. First, the Roobar Deluxe Lock System should be standard by now in all your products. I don't get why it was not done for this bag. That small stopper on the zipper is not enough, the Roobar would be preferred. Next, I wish there was a zippered pocket at the back side to stash boarding pass and passport. Then the strap where the luggage handle would go through is not wide enough, needs to be wider. I would also suggest a bottle holder on the side for all backpacks. And lastly, please have the zipper pulls the same color as the pack. Too colorful bag attracts attention. I just want a discreet bag to go around. Even your brand tag should be discreet.
Pacsafe - Official Europe Store
Thank you so much for taking the time to share your thoughts and detailed feedback on the Pacsafe® GO 34L Anti-Theft Carryon Backpack. We truly appreciate your insights—they help us improve and better meet the needs of travelers like you.
We’re sorry to hear that the bag didn’t fully meet your expectations, but we’re grateful for your suggestions. Your points about the Roobar Deluxe Locking System, a rear zippered pocket for travel documents, a wider luggage pass-through strap, and a more discreet logo design are all valuable and will be shared with our product development team for future consideration.
We also wanted to kindly point out that the GO 34L does include a side pocket designed for quick access to a reusable water bottle or small umbrella. It’s possible this feature may have been overlooked, and we hope it adds a bit more convenience to your experience with the bag.
We’re always striving to balance security, functionality, and style, and your feedback helps us get closer to that goal. If you have any further suggestions or questions, please feel free to reach out—we’d love to hear more from you.
Thank you very much.
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